We aim to dispatch all orders within 48 working hours of the order being placed. Usually orders are dispatched within just a few hours, meaning you will get your order sooner.
The latest we ship out orders is 3PM, so anything placed after 3PM will go out the next day at the earliest.
Items that are on ‘Back order’ or ‘Pre-order’ will take longer to dispatch and will be sent as soon as possible once the item is back in stock or in stock for the first time. All ‘pre-order’ orders are dealt with on a first come first served basis.
Certain colours of products may also take slightly longer to dispatch, although this is rare, we will ensure you are informed along the way.
Our ‘express’ shipping method is the quickest way to get your item, this usually means your item will be with you the next day if placed before 2PM, however, we do not advertise this as a ‘next day’ service due to stock being held at different locations.
Please note that stock is sourced from our warehouse as well as our stores, so if your order contains multiple items, these may arrive in multiple shipments.
FREE UK SHIPPING – If you spend £30 or more on any products, you will be entitled to free shipping. How this goes out will depend on the items you order. Usually via Royal Mail or UPS.
Express shipping will use a courier, usually DPD or UPS.
If your order is under £30, our standard shipping cost starts from as little as 79p
You also have the option to collect your order from any of our stores for free – Please allow up to 48 hours before collecting (although in most cases your order will be ready to collect within only a few hours).~
If your order is being dispatched outside the UK, the courier who delivers your item may differ from the one used to send.
Shipping to the EU starts from £2.99.